Post by Coach Huey on Feb 14, 2013 10:03:13 GMT -6
Many people may be experiencing login problems since we upgraded. Below is the steps/procedure to help remedy this.
Logging into v5
If this is your first time logging in you
will be guided through an account upgrade process to create a global
account. The upgrade process should be very simple -- and will allow you
to login with your email address and password in the future. This way,
in v5, you can access every single ProBoards forum using a single set of
login information (email address and password).
Please ensure that you are using a valid email account! If
you use an email account that is no longer activated, or that you no
longer have access to, you may not be able to recover your password if
necessary. This also makes confirming ownership of your account
difficult or even impossible.
Step-By-Step instructions:
This
guide is written in clear detailed steps and intended for users who
require extra guidance. Please do not be daunted by the number of steps
or amount of text below.
Logging into v5
If this is your first time logging in you
will be guided through an account upgrade process to create a global
account. The upgrade process should be very simple -- and will allow you
to login with your email address and password in the future. This way,
in v5, you can access every single ProBoards forum using a single set of
login information (email address and password).
Please ensure that you are using a valid email account! If
you use an email account that is no longer activated, or that you no
longer have access to, you may not be able to recover your password if
necessary. This also makes confirming ownership of your account
difficult or even impossible.
Step-By-Step instructions:
This
guide is written in clear detailed steps and intended for users who
require extra guidance. Please do not be daunted by the number of steps
or amount of text below.
First Time Logging In (Upgrading your account to a ProBoards v5 Global Account):
1. Go to your forum address. (Example: coachhuey.com)
2. Click 'login' in the upper right corner of the forum.
3. You will now be on the Login page.
4. Enter your Username and Password.
5. You will now be on the Link page. Here you can change the email associated with your ProBoards account by clicking the Change Email button
and typing in your desired email address. If you do not wish to do so,
and are sure that your email account is valid and activated, enter your
forum password in the Verify Password box.
6. You will now be on the Upgrade page.
7. Your Username and Account Email are filled out for you. You are then asked to Create New Password and Verify Password.
You can either create a new password, or use the password that you used
to login to your old account. Then enter your birthday as you would
like it to appear on your new global account, and press Upgrade Account.
8. Your account has now been upgraded!
(9.) If you changed your email address in step 4, you will now be on the Activate page.
An activation email has already been sent, go to your email account and
copy/paste the Activation Key sent to you into the Activation Key box.
Then click Activate.
From Then On:
1. Go to your forum.
2. Click 'login' in the upper right corner of the forum.
3. You will now be on the Login page.
4. Enter your Username and Password.
5.
If you have only one linked forum account you will be back at the
forum, logged in. Otherwise you will select which account you want and
you will be logged in as the one you choose.